FAQ

Yes, we have resumed our operations and are delivering worldwide. If your area is under contamination or lockdown, then delivery will be affected.

We accept the following for domestic order:
Debit/Credit cards, PayTM, Net Banking, and Wallets

International orders: All international cards (except Amex from select countries) and PayPal

Don't worry, it happens to the bet of us! This may be due to technical server glitch. Please wait for 1 hour to get the confirmation, failing which you can contact our customer support team. We would be happy to help!

Once your order ships, you'll receive an email notification that contains a tracking number. You can track your order by looking up the tracking number on the delivery company's website. 

Since your product is customised to your requirements, we do not accept returns/exchange.

A product is only eligible for return under the following conditions-

1) A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation

2) If you identify a quality or a manufacturing defect on the received product.

3) If the product is received in a damaged condition.

However, if the product is wrongfully delivered (product doesn't match the item in the order confirmation) or if it has a genuine quality/manufacturing defect then we extend options for full refund or re-fulfillment of your orders!

Yes, we request you to get in touch with our Customer Delight Team for more information on trade discounts.